What’s Involved In The SEMA Audit?

Companies will need to have been operating for at least 2 years and hold a distributorship from a recognised manufacturer of storage equipment before being able to apply for their first audit.

After being accredited, companies wishing to retain their qualification will be subject to a regular, random inspection – this inspection consists of an independent on-site assessment undertaken by QCS International. The assessment is split into two core areas:

Administration and Document Control – This side of the audit ensures that any policies, record-keeping and legal compliance documents are all up to standard.

Process Control – In this section of the audit, the auditors will look at aspects of the company’s process including project management control procedures, the way work instructions are issued, the quality of RAMs, the capture and verification of the customers’ specific requirements and the technical design that underwrites storage installation.

Following the inspection, the audits are scored and awarded as follows:

• 90% - 100% - Companies falling in this bracket will achieve highly commended status as we did.
• 60% - 90% - Companies that achieve a score of 60% in the audit will meet the required standard to continue operating as a SEMA distributor company.
• 50% - 59% - Companies that score between 50 and 59 percent will need to formulate an improvement plan for reassessment – they will need to score 60% to be accepted again.
• Less than 50% - Companies that score under 50% will be declined membership and will need to re-apply for evaluation once issues are addressed.